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Feb 2009
Phone Voice Recognition tip
04 Feb 09 08:54 am Filed in: Just sayin' is
all
Here’s a handy tip when dealing with those voice
driven menus. This particular one was with Suncorp
but it likely works with many. If you want to get
straight through to their superannuation consultants,
just say this:
“change to existing motor vehicle policy”
Interesting sidenote, they scored perfectly on customer service. The consultant took all my details, then asked me to hold while he transferred me to a pre-briefed insurance consultant. Many other companies would have just bunted me to the back of the insurance call queue.
“change to existing motor vehicle policy”
Interesting sidenote, they scored perfectly on customer service. The consultant took all my details, then asked me to hold while he transferred me to a pre-briefed insurance consultant. Many other companies would have just bunted me to the back of the insurance call queue.
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